Refund Policy

AfterCloseCare · A family business.

NOT A 30-DAY MONEY-BACK GUARANTEE. AfterCloseCare does not offer a general 30-day money-back guarantee on Command Center doors, Bot Sales products, Care subscriptions, PCR, Reads, or Implementation.

How to ask for a refund or billing help

Email support@afterclosecare.com with your order email, FastSpring order / invoice reference (if you have it), and what you bought. We review requests in good faith. When FastSpring is Merchant of Record for the purchase, payment refunds are processed through FastSpring under FastSpring’s buyer Terms of Sale and FastSpring’s refund/chargeback processes. This page does not replace FastSpring’s Terms of Sale.

Care subscriptions

Care is a monthly period service for the period you pay for. Canceling future Care stops later periods; it is not a 30-day money-back on periods already provided. Account / card changes for Live FastSpring subscriptions are handled through the FastSpring customer account / checkout portal where available, or by emailing support@afterclosecare.com.

Chargebacks

If you dispute a charge with your bank, FastSpring (as MoR, when applicable) and AfterCloseCare may need order records to respond. Contact support@afterclosecare.com first so we can help resolve the issue.

Close-Out Read

Pay the printed Close-Out Read price. If the list comes back empty, it costs you nothing. If it fills, the Close-Out Read fee is credited toward any Command Center door within 30 days. It is not a free trial and not a money-back guarantee.

Contact

Refunds and billing: support@afterclosecare.com

Optional: Chad@afterclosecare.com

Sales / commercial: sales@afterclosecare.com

Do not use info@.

Bot Sales is the family name.